Key Responsibilities
Make outbound calls to prospective and existing customers.
Handle incoming customer calls and enquiries.
Understand customer requirements and provide relevant information.
Follow up with customers regarding enquiries and requirements.
Maintain proper records of calls and customer details.
Coordinate with the sales/operations team for customer requirements.
Ensure timely follow-up with interested customers.
Provide a positive customer experience through professional communication.
Achieve daily/weekly calling and follow-up targets.