A Telecaller is responsible for contacting potential or existing customers over the phone to inform them about products or services, generate leads, and support sales or customer service activities.
Make outbound calls to potential customers
Handle inbound calls and respond to customer inquiries
Explain products or services clearly and confidently
Maintain and update customer records in CRM or Excel
Follow up with interested customers
Prepare call reports and maintain documentation
Freshers can apply
Prior experience in telesales or customer service is an advantage