Make outbound calls to potential and existing customers
Explain company products/services clearly and confidently
Generate leads and schedule follow-ups
Maintain call records and update customer details accurately
Handle customer queries and provide basic information
Follow up on leads and convert inquiries into opportunities
Meet daily/weekly calling and conversion targets
Maintain professional and polite communication at all times
Good communication skills in Hindi and English (Marathi is a plus)
Basic knowledge of MS Excel and CRM systems
Ability to convince and negotiate with customers
Target-oriented and self-motivated
Positive attitude and willingness to learn
Experience in telecalling, sales calling, or customer support preferred
Freshers with strong communication skills are welcome
Ability to work under pressure and achieve targets
6 days working
Day shift
Fixed salary + incentives (based on performance)
Training and growth opportunities
If you want, I can also:
Customize this JD for financial services / loan telecalling
Make it shorter for LinkedIn
Create a female-only / fresher-only JD
Add inbound calling / WFH version