Responsibilities:
Meeting with sales managers to discuss telesales strategies.
Training junior telesales staff.
Writing sales scripts and customer answer sheets.
Implementing sales strategies.
Managing the telesales team and assisting junior staff.
Monitoring the performance of the sales team.
Setting weekly and monthly sales targets.
Maintaining customer relationships.
Handling escalated customer complaints.
Compiling and presenting sales reports.
Requirements:
Bachelors degree in marketing, or any field.
Previous experience working as a telesales manager.
Experience in telesales preferred.
Strong managerial and sales skills.
Ability to multitask.
Good verbal and written communication skills.
Ability to work well under pressure.
Ability to write and present reports.
Strong organizational skills.