సేల్స్ టెలికాలర్

Job title-Senior Telecaller

Experience- 2-5 Years

CTC-18K-to 60K

Key responsibilities:

· Make outbound calls to prospective and existing customers.

· Answer inbound customer calls and resolve queries professionally.

· Explain company products and services clearly to customers.

· Generate and qualify leads for the sales team.

· Follow up with interested customers and schedule appointments when required.

· Maintain accurate records of customer interactions in the CRM or company database.

· Achieve daily, weekly, and monthly call and conversion targets.

· Handle customer objections professionally and provide suitable solutions.

· Coordinate with the sales and support teams to ensure customer satisfaction.

· Prepare daily call reports and update management on progress.

· Take feedback from the customer after the product has been delivered.

Required Skills

· Good verbal communication skills (Hindi and basic English).

· Strong listening and interpersonal skills.

· Convincing and negotiation skills.

· Customer-focused attitude.

· Basic computer knowledge (MS Excel, MS Word, Email) and CRM softwares.

· Ability to work under pressure and achieve targets.

· Good time management and organizational skills.

· Positive attitude and professional behaviour.

· Ability to learn quickly and adapt to new processes.

· Preferred Qualification

Required Qualifications:

BBA / MBA in (Sales & Marketing) or equivalent.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 2 - 6+ years Experience.