A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
20,000 - 25,000 /నెల
Royal Pacific
34D Sector 34 Chandigarh, చండీగఢ్
టెలిసెల్స్ / టెలిమార్కెటింగ్ లో 6 - 12 నెలలు అనుభవం
ఫుల్ టైమ్
Key Responsibilities:
Outbound Calls: Contact potential or existing customers to promote products, services, or special offers.
Inbound Support: Answer incoming calls to address customer inquiries, complaints, or support needs.
Lead Generation/Sales: Convert prospects into sales and schedule appointments for sales teams.
Data Management: Accurately record details of calls, customer interactions, and updates in the CRM system.
Product Knowledge: Maintain in-depth knowledge of company offerings to answer questions accurately.
Skills and Requirements:
Communication: Exceptional verbal communication, including clear pronunciation, proper phone etiquette, and active listening.
Persuasion & Negotiation: Ability to influence customers, handle objections professionally, and close sales.
Resilience: Ability to handle high rejection rates, maintain a positive attitude, and manage stress.
Technical Skills: Basic computer skills and experience with CRM software.
Education/Experience: Generally requires a high school diploma or equivalent, with previous experience in telecalling or customer service preferred.
