Telecaller – D2C E-Commerce Brand
Company: Dest India
Job Location: Picnic Garden, Kolkata
Position: Telecaller / Customer Calling Executive
Employment Type: Full-Time
Preferred Candidate: Female
Minimum Qualification: 12th Pass
Job Description
Dest India is looking for a confident and enthusiastic Female Telecaller to join our D2C e-commerce team at our Picnic Garden location.
The candidate will be responsible for speaking with customers over the phone, confirming orders, assisting customers with product-related queries, and supporting the sales and customer service team.
Key Responsibilities
Make outbound calls to customers regarding orders and products.
Confirm customer orders and delivery details.
Handle customer queries professionally over the phone.
Follow up with customers for pending or incomplete orders.
Assist in generating sales through customer calls.
Maintain accurate customer and calling records.
Coordinate with the operations and delivery team when required.
Provide a positive customer experience and represent Dest India professionally.
Requirements
Minimum 12th pass.
Female candidates preferred.
Good communication skills in Hindi and Bengali.
Basic English communication will be an advantage.
Confident and polite while speaking with customers.
Basic computer/smartphone knowledge.
Freshers can apply.
Previous telecalling, customer service, or sales experience will be an advantage.
What We Offer
Full-time job opportunity with a growing D2C e-commerce brand.
Friendly working environment.
Training will be provided to suitable candidates.
Growth opportunities based on performance.
Salary + performance incentives.
Location: Picnic Garden, Kolkata
Join Dest India and become part of a growing Indian D2C brand – “Desh Ki Apni Dukan.”