Key Responsibilities:
Generated new business by contacting potential customers through calls and follow-ups.
Promoted and sold IndiaMART subscription plans and digital business solutions to SMEs.
Identified customer needs and recommended suitable membership packages.
Achieved monthly sales targets through effective lead conversion.
Maintained strong relationships with existing clients to ensure customer satisfaction and renewals.
Conducted product demonstrations and explained the benefits of IndiaMART services.
Updated customer information and sales activities in the CRM system.
Coordinated with internal teams to resolve customer queries and provide after-sales support.
Negotiated pricing and closed sales while maintaining high customer service standards.