Company Overview
Matrimony.com Ltd is one of India’s largest consumer internet companies and the most trusted matrimony brand in the world with strength of over 3800 associates in India and abroad. We are India's first consumer Internet Company to get listed with market capitalization of more than Rs.2400 Crores.
Role Overview
The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners
Key Responsibilities
• Welcoming the customer on-board and create a Member Profile
• Understanding the member choice, expectations and identifying the uniqueness of the Member
• Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories
• Maintaining good rapport with the member; providing the right ‘Elite’ experience and delivering quality service
• Managing a set customer portfolio with robust follow up
Discover opportunities for up-sell, cross-sell and successfully close the leads.
Benefits
• Statutory Benefits viz. PF, ESI or Medical Insurance, Incentives, Gratuity, and Leaves
• Opportunities to learn and grow with the Company
• Shifts: General Shifts (9:30AM to 6:30PM); 6-day work week with 1 floating week off
Salary: 18000- 25000 + Incentives