Job Title: Telesales Executive
Location: Bangalore
Experience: Minimum 2 years of experience in Telesales
Employment Type: Full-time
Industry Preference- Real Estate
Job Overview
We are looking for a motivated and customer-focused Telesales Executive to manage outbound sales calls, engage with existing customers, and support the sales process end to end. The ideal candidate will be confident in communication, target-driven, and passionate about delivering excellent customer experience.
Key Responsibilities
· Handle end-to-end telesales activities, including outbound sales calls and customer support for existing clients
· Reach out to existing customers to inform them about company products and services
· Clearly explain product/service features and benefits while addressing customer queries
· Understand customer requirements by asking relevant questions and close sales effectively
· Coordinate with the field sales team and share qualified leads when required
· Accurately enter and update customer information in the CRM/database
· Process customer orders efficiently and ensure accuracy
· Handle customer concerns and grievances professionally to maintain the company’s reputation
· Consistently meet or exceed assigned sales targets
· Maintain detailed records of calls, interactions, and sales outcomes
Desired Candidate Profile
· Proven experience as a Telesales Executive or Telecaller
· Strong communication and persuasion skills
· Ability to quickly learn and explain products and services
· Proficiency in English and at least one regional language (Hindi/Tamil / Telugu / Kannada / Malayalam)
· Good negotiation and objection-handling skills
· Ability to handle customer complaints in a professional manner
· Results-oriented with a positive and proactive attitude
Educational Qualification
· 12th Standard (PUC / HSC / Equivalent) – Mandatory
Why Join Us?
· Opportunity to work in a dynamic sales environment
· Performance-driven incentives and growth opportunities
· Skill development and exposure to structured sales processes