Job Title: Female Telecaller – Loan Department
Job Description:
We are looking for enthusiastic and confident Female Telecallers to join our Loan Department. The candidate will be responsible for calling customers, explaining loan products, generating leads, and supporting the sales team to achieve targets.
Key Responsibilities:
Make outbound calls to customers to explain loan products (Personal Loan, Home Loan, Business Loan, LAP, etc.)
Handle inbound calls and respond to customer queries professionally
Generate and follow up on leads for loan sales
Collect basic customer information and coordinate with sales executives
Maintain call records and update CRM/MIS regularly
Achieve daily calling and lead generation targets
Ensure good customer experience and proper communication
Required Skills & Qualifications:
Minimum Graduate preferred
Experience in telecalling or loan sales is an advantage
Good communication skills in Hindi (English basic knowledge preferred)
Confident, polite, and customer-friendly attitude
Ability to work with targets and pressure
Basic computer knowledge
Key Attributes:
Positive attitude and convincing skills
Good listening and follow-up ability
Punctual and disciplined
Willingness to learn loan products