Job Description – Teleperformance (Sitapura, Jaipur) | International Customer Service Associate
Company: teleperformance.com⁠�
Location: Sitapura (TP STP), Jaipur
Process: International Voice Process
Role: Customer Service Associate (CSA)
Eligibility
Undergraduate (UG) / 12th Pass candidates can apply.
Freshers are welcome.
Good English communication skills required.
Age: Up to 35 years.
Salary & Benefits
CTC: ₹29,000 per month.
Free travel ticket provided for relocation.
10 days free guest house accommodation.
₹10,000 relocation bonus after 90 days of joining.
Offer letter will be provided after successful selection and confirmation.
Job Responsibilities
Handle customer queries through calls.
Provide accurate information and resolve customer concerns.
Maintain a high level of customer satisfaction.
Follow company policies and quality standards.
Update customer information in the system.
Shift Details
Rotational shifts.
Night shifts applicable.
Work location: STP/LIC site only.
Selection Process
Telephonic Screening (F2F/Telephonic)
Communication Assessment
HR Round
Final Selection & Documentation
Notice Period
Immediate joiners preferred.
30-day notice period may be considered.
Required Skills
Good verbal communication skills.
Basic computer knowledge.
Customer service attitude.
Ability to work in rotational and night shifts.
Interview Type: Telephonic / Face-to-Face
Experience: Fresher
Industry: International BPO / Customer Support