Preferred Candidate Profile:
Experience: 2 to 5 years in customer-facing roles within the travel or tourism sector, preferably handling customized holiday packages.
Educational Background: Graduate in Travel, Tourism, Hospitality, or Business Administration.
Travel Knowledge: Deep familiarity with popular holiday destinations, travel seasons, visa rules, and tour management.
Sales & Negotiation Skills: Proven ability to upsell, cross-sell, and close deals, especially within domestic and international leisure segments.
Communication Skills: Strong verbal and written communication for effective interactions with clients, suppliers, and internal teams.
Tech Proficiency: Comfortable working with MS Office (Excel, PowerPoint), CRMs, GDS tools (Amadeus, Galileo), and travel booking platforms.
Analytical Thinking: Capable of understanding client needs and budget constraints to offer the most relevant travel options.
Interpersonal Skills: Confident, customer-focused, and able to build lasting relationships through trust and service excellence.
Cultural Sensitivity: Understand the diverse travel preferences and expectations of various customer segments.
Personality Traits: Energetic, detail-oriented, well-travelled, and driven to go above and beyond to create perfect holidays.