కస్టమర్ సపోర్ట్ ఎగ్జిక్యూటివ్

LOCATION : Hyderabad

JOB TITLE : Customer Support Executive – Sales

DEPARTMENT : Customer Support/ Sales

REPORTING TO : Manager- Customer Support/ KAM

PURPOSE OF THE JOB

• Handle customer interactions professionally through calls and messages.

• Execution of work according to the SOPs

• Support sales through customer engagement, order assistance, and product guidance.

• Maintain customer relationships and ensure smooth query resolution.

• Coordinate with internal teams for order processing and customer support activities.

• Promote featured items/sale items to customers

EXPERIENCE

0–1 year of experience in customer support, tele-calling, sales support, or customer handling roles.
Freshers with strong communication skills and learning ability may also apply.

BASIC QUALIFICATION

• 12th Pass / B.Com / Any similar qualification.

• Female candidates preferred.

• Ability to communicate effectively with customers.

• Basic computer knowledge and customer handling skills.

Roles & Responsibilities
• Handle customer calls and inquiries professionally.

• Assist customers with orders, product information, and support.

• Follow up with customers for order updates and issue resolution.

• Support sales through customer engagement and communication.

• Maintain customer records and daily call updates.

• Coordinate with internal teams for smooth customer service operations.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 0 - 1 years of experience.