Customer Support Executive

Job Title: Customer Support Executive – Swiggy Chat Process

Address:- opposite to C21 mall, Indore

Job Summary:

We are hiring dynamic and customer-focused individuals for the Swiggy Chat Process. The role involves handling inbound customer calls, chat ,resolving queries, and ensuring a smooth customer experience.

Key Responsibilities:

Handle inbound customer calls professionally.

Resolve customer queries related to orders, payments, delivery, and app issues.

Provide accurate information and quick resolutions.

Maintain high customer satisfaction levels.

Follow company guidelines and quality standards.

Meet daily performance targets and KPIs.

Eligibility Criteria:

Minimum Qualification: 12th Pass

Good English communication skills (Mandatory)

Basic computer knowledge

Ability to work in rotational shifts

Immediate joiners preferred

Salary Structure:

For Freshers:

CTC: ₹13,991

In-Hand: ₹12,171

For Experienced Candidates:

CTC: ₹15,644

In-Hand: ₹13,544

Shift Details:

Rotational Shifts

9 Hours (Including 1 Hour Break)

Rotational Week Off

Shift Timing:

Male Candidates: 24×7 Rotational Shift

Female Candidates: 7:00 AM to 11:00 PM Rotational Shift

Skills Required:

Good verbal communication skills

Active listening ability

Problem-solving skills

Positive attitude

Connect with us at :

info@ivorysquid.com

78030-75996 / 9203180590

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• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with Freshers.