Customer Support Executive

Designation: Customer Support Trainee
Company: Universal Corporate Limited (https://www.uclindia.in/)
Payroll: NAPS
Location: Kalighat
Salary: ₹12,300 per month

Job Responsibilities:

·         Handle customer queries through calls, emails, or messages in a professional manner.

·         Provide accurate information about company services and resolve basic customer concerns.

·         Maintain proper records of customer interactions and update details in the system.

·         Assist customers with basic troubleshooting and service-related issues.

·         Coordinate with internal teams to ensure timely resolution of customer complaints.

·         Maintain a polite and customer-focused approach during all interactions.

·         Ensure timely follow-ups with customers for pending queries or requests.

·         Support daily customer service operations and administrative tasks.

Requirements:

• Basic computer knowledge (MS Office, email handling, data entry).

• Good communication and interpersonal skills.

• Willingness to learn and adapt in a customer service environment.

• Ability to handle customers patiently and professionally.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 6 months - 5 years of experience.