కస్టమర్ సపోర్ట్ ఎగ్జిక్యూటివ్

#Urgent hiring

Job Title: Customer Care Executive

Experience: 0-3 Years

Location: Mumbai ( Thane west )

Employment Type: Full-time

Job Summary:

We are looking for a Customer Care Executive (CCE) who can serve as the first point of contact between the organization and its customers. The ideal candidate will be responsible for handling customer queries, complaints, feedback, and support requests via multiple communication channels including calls etc .

Key Roles and Responsibilities:

Customer Interaction:

Respond promptly and professionally to customer inquiries via phone,

Listen actively and understand customer concerns or issues

Provide accurate information related to products, services, pricing, or policies

Issue Resolution:

Excellent verbal and written communication skills (in English and regional languages )

Strong listening and interpersonal skills

Patience, empathy, and a positive attitude

Ability to handle pressure and high call volumes

Educational Qualifications:

Minimum: 10+2 or Equivalent

Preferred: Graduate in any stream (Arts, Commerce, Science, Business)

Shift Timings : Rotational

Salary Structure: 15 to 25 k in hand

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 6 months - 1 years of experience.