A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,000 - 25,000 /నెల
Prime Healers
2వ స్టేజ్ నాగరబావి, బెంగళూరు
టెలిసెల్స్ / టెలిమార్కెటింగ్ లో 1 - 5 ఏళ్లు అనుభవం
Full Time
Key Responsibilities
Handle inbound sales enquiries received through phone calls, WhatsApp, website, Justdial, IndiaMART, referrals, and other platforms.
Make outbound calls to prospective customers and follow up on pending enquiries.
Understand customer requirements and recommend the most suitable medical equipment.
Explain product features, pricing, rental plans, security deposits, delivery timelines, and company policies.
Convert enquiries into confirmed sales or rental orders.
Upsell and cross-sell relevant products and accessories whenever appropriate.
Coordinate with the operations and delivery teams to ensure timely order fulfilment.
Maintain accurate customer records and update the CRM or lead management system.
Follow up with customers for quotations, pending decisions, payments, and repeat business.
Build long-term customer relationships to encourage repeat orders and referrals.
Resolve basic customer concerns during the sales process and escalate complex issues when required.
Meet daily, weekly, and monthly sales targets and KPIs.
