Customer Relationship Executive

Job Title: Customer Service Executive

Department: Customer Service - Contact Centre

Location: Thane

Experience Level: Minimum 6 months
Salary: Upto 4lpa

Skills and Qualifications: -
Good communication and interpersonal skills

- Customer-focused attitude

- Ability to handle and resolve customer queries efficiently

- Understanding of loan servicing processes is a plus

- Good problem-solving skills

- Detail-oriented with excellent organizational abilities

- Basic Knowledge of MS excel, MS outlook

Responsibilities: -
Respond to customer inquiries via phone or email - Provide accurate information regarding loan services

- Address and resolve customer concerns or complaints

- Collaborate with team members to ensure a seamless customer

experience

- Maintain thorough knowledge of loan servicing policies and procedures

Preferred Skills: - Previous experience in customer service

- Familiarity with loan servicing operations

- Ability to handle challenging customer interactions with tact and

professionalism

Contact: Sanika(9082081705)

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 6 months - 5 years of experience.