కస్టమర్ రిలేషన్షిప్ ఎగ్జిక్యూటివ్

Job Description

We are looking for a Tele Calling _ Customer Relationship Executive to join one of our esteemed Client team at Malad West Mumbai. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹20000 - ₹25000 and a dynamic environment with opportunities for growth.

••Top Priority for Candidates who can speak Guajarati or Tamil, or Telugu or Malayalam

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

Job Requirements:

The minimum qualification for this role is Min 12th Pass and Above and 0 - 2+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the 12PM- 9PM shift daily.

Other Details

• It is a Full Time Customer Support / Tele Caller job for candidates with 6 months - 2+ years of experience.
  
  Contact:
  Melvin Ravi/ 9491887001/melvin@platinustech.com

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 6 months - 2 years of experience.