BPO Executive / Customer Support Representative
Location: Mumbai , Navi mumbai , Thane
Shift: Day
Experience: Fresher / Experienced
📝 Job Description
We are looking for enthusiastic and customer-focused BPO Executives to join our growing team. The ideal candidate will handle customer interactions through calls, emails, or chat and ensure high levels of customer satisfaction.
🔹 Key Responsibilities
Handle inbound and/or outbound customer calls professionally
Resolve customer queries, complaints, and service requests
Provide accurate information about products and services
Maintain proper records of customer interactions
Follow communication scripts and quality guidelines
Meet daily/weekly performance targets
🔹 Requirements & Skills
Good communication skills in English and/or Hindi
Basic computer knowledge
Ability to work in shifts
Customer-oriented mindset
Fresher candidates are welcome
🎯 What We Offer
Fixed salary + incentives
Training & career growth opportunities
Friendly work environment
Performance-based rewards