A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
10,000 - 15,000 /నెల
Navjivan Trucks And Buses
ఉద్నా ఉద్యోగ్ నగర్, సూరత్
టెలిసెల్స్ / టెలిమార్కెటింగ్ లో 0 - 6 నెలలు అనుభవం
ఫుల్ టైమ్
Customer Interaction:
Handle inbound/outbound calls, greet showroom visitors, answer queries about products/services/offers.
Sales Support:
Assist customers in choosing vehicles, follow up on leads, coordinate with sales teams, and support new product sales.
Service Coordination:
Schedule appointments, coordinate with service departments, ensure timely vehicle delivery, and follow up after repairs.
Complaint Resolution:
Address concerns, resolve issues, perform root cause analysis, and escalate complex problems.
Data Management:
Accurately record all customer interactions in CRM systems, update databases, and maintain customer files.
Relationship Building:
Develop strong, lasting relationships, maintain customer satisfaction, and build loyalty.
Feedback & Reporting:
Collect customer feedback, conduct surveys, and prepare reports on satisfaction levels.
