Role:
Call Center Representative
Job Purpose:
We are looking for Inbound Customer Service Representative to communicate with our customers inbound or outbound calls to sell our services.
Key Responsibilities:
• Manage a high volume of inbound/outbound calls from both current and prospective customers who are calling to avail our services or ask questions about the same.
• Easily navigate through our CRM and other portals.
• Using basic sales techniques, understand customer’s needs to receive all required information and sell our services.
• Capture customer’s details and create orders in CRM.