కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

1. Role Overview

Handles inbound and outbound calls with students and parents to promote hostel properties, manage leads through CRM, and ensure conversions through effective communication and objection handling.

2. Key Responsibilities

• Make outbound calls to convert hostel booking leads.

• Explain property details, pricing, and facilities to parents and students.

• Handle objections confidently and ensure smooth follow-ups.

• Update and manage all leads and follow-ups in CRM accurately.

• Coordinate with the property and accounts team for visit scheduling and payments.

3. Required Skills & Attributes

• Strong communication and convincing skills.

• Good command of English, Hindi, and Marathi.

• Basic CRM and computer knowledge.

• Target-driven and disciplined work approach.

• 6 months–2 years of experience in telesales preferred.

Qualification & Experience

• Minimum : Graduate in any discipline.

• 6 months – 2 years of experience in Business Development, Cold-calling / CRM operations.

• Freshers with strong communication skills may also apply

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 0 - 3 years of experience.