Job Title: Telesales
Location: Calicut/Kozhikode
Experience: 0–3 years
Qualification: Any Graduate
Role Overview:
Responsible for managing patient inquiries, scheduling appointments, coordinating with medical staff, and ensuring a smooth service experience with empathy and professionalism.
Key Responsibilities:
Handle inbound/outbound calls & patient queries.
Schedule appointments and update patient records.
Coordinate with doctors, nurses, and support teams.
Resolve concerns or escalate as needed.
Support billing, insurance, and service information.
Skills Required:
Excellent communication & interpersonal skills.
Empathy and customer-first approach.
Basic healthcare knowledge preferred.
Proficiency in MS Office/CRM tools.