కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

Customer Care Executive – Australian Voice Process

Company: Mavell Solutions Private Limited
Job Type: Full-Time | Work From Office
Experience: Freshers & Experienced
Location: Sector V, Salt Lake, Kolkata

Job Description

Maverick Solutions Private Limited is hiring Customer Care Executives for an Australian Voice Process.

This is a target-based process, but NOT a sales job. The role involves speaking with customers, conducting surveys, collecting information, and maintaining proper communication as per the process requirements.

Responsibilities

• Handle customer calls professionally.

• Conduct surveys and collect required information.

• Communicate with customers in English.

• Achieve assigned process targets.

• Maintain regular attendance and punctuality.

• Follow company guidelines and process requirements.

Salary

Freshers: ₹12,000 – ₹15,000 in hand
Experienced: ₹16,000 – ₹18,000 in hand

No PF/ESI deductions
No performance-based salary deductions

Incentives & Documents

After successfully completing the 2-month probation period, employees will be eligible for incentives based on:

• Performance

• Target achievement

• Regularity/attendance

The company provides:

• Selection Mail

• Letter of Intent (LOI)

• Offer Letter

Shift Timing

Monday to Friday: 7:00 AM – 3:30 PM
Saturday: Half Day
Sunday: Fixed Off

Eligibility

• Freshers can apply.

• Experienced candidates are welcome.

• Good English communication skills required.

• Candidates should be comfortable with a target-based process.

• Work-from-office role.

Interview

Walk-in Interview – Office Visit Only

Candidates must attend the interview at our office location.

Office Address:
DN-2, Signet Tower, 12th Floor, Unit 1201,
Sector V, Near College More, Salt Lake, Kolkata.

Important: This is a not a direct sales job.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 0 - 2 years of experience.