Customer Care Executive

ob description Greetings from BONKERS CORNER!! Positions - Customer Care Executive REQUIREMENT - ANY GRADUATE FRESHER & EXPERIENCE CAN APPLY OF THIS PROFILE Facilities - • 6 days working • Fixed Shift with Rotational week Off • English Role & Responsibilities • Respond promptly to customer inquiries via phone, email, chat, or social media platforms. • Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems. • Manage customer complaints professionally, aiming for first-contact resolution and ensuring positive experiences across all customer touchpoints. • Be adaptable and ready to switch between Voice and Chat processes based on workload and company needs. • Handle and resolve customer complaints in a professional and empathetic manner, aiming for first-contact resolution whenever possible. • Continuously seek ways to improve the customer care process and contribute to overall customer satisfaction.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 0 - 6 years of experience.