Customer Care Executive

Job Title: Digital Officer / Digital Relationship Manager

Company: Teleperformance(Axis Bank )

Type: Full-Time

Location: Hyderabad (Pocharam, Ghatkesar – Near Sanskruti Township)

About the Role: We are hiring dynamic and customer-focused candidates for the role of Digital Officer / Digital Relationship Manager. This is an excellent opportunity for graduates who are looking to build a career in the banking sector and gain hands-on experience in digital banking services. Key Responsibilities: - Handle customer interactions related to digital banking services - Assist customers with account queries and transactions - Promote digital banking products and services - Ensure high levels of customer satisfaction - Follow banking compliance and operational guidelines Eligibility Criteria: - Graduation is mandatory (any stream) - Passion to work in a banking process Language Requirements: Fluency in English along with any one regional language: Hindi, Kannada, Tamil, Malayalam, Telugu

Salary & Benefits: -

Freshers CTC: ■Approx 2.4 LPA

- Performance Incentives: Up to ■80,000(Attendance bonus + Performance bonus)

- PF & ESI deductions applicable

Career Growth: Opportunity to move into on-roll positions with Axis Bank after 18 months based on Banking scores.

Work Details: - Shift Timing: 9:30 AM – 6:30 PM

- All Government holidays

- Weekly Off: Sunday (Fixed)

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 0 - 3 years of experience.