Location: Tilak Nagar
Employment Type: Full-Time
Industry: Finance / Loan Recovery / Collections
We are hiring Telecallers – Debt Recovery to handle overdue and delinquent customer accounts. The role involves contacting customers, negotiating payments, and ensuring timely recovery while maintaining professional communication.
Contact customers with overdue loan/credit payments via outbound calls
Inform customers about outstanding dues and payment deadlines
Negotiate settlements and repayment plans
Follow up on promised payments and closures
Maintain accurate call logs and recovery records
Meet daily and monthly recovery targets
Escalate critical cases to supervisors when required
Ensure compliance with company policies and recovery guidelines