Handle customer inquiries confidently and professionally over phone calls.
Provide excellent service and convert hot leads into sales.
Understand customer needs and guide them through healthcare services/products.
Follow up with leads and maintain customer satisfaction.
Work collaboratively in shifts as per the roster schedule.
Required Skills:
Excellent communication in English and a regional language.
Strong interpersonal skills and confidence on calls.
Ability to handle both sales and service interactions.
High adaptability to work in a roster-based shift environment.
Willingness to work in rotational shifts: