Call Center Executive

We are looking for a Call Center Executive to join our team at Giva Health. The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a salary of ₹10,000 - ₹22,000.

Key Responsibilities:

• Maintain and organize physical and digital records for easy access and retrieval.

• Communicate with relevant teams to clarify data inconsistencies and improve processes.

• Verify data accuracy, correct errors and identify irregularities promptly.

• Ensure data accuracy and accessibility to facilitate smooth operations.

• Generate reports and summaries to aid internal decision-making processes.

• Maintain confidentiality of sensitive information at all times.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently.

Responsibilities

• Sell Ayurvedic products (Weight Loss Products)

• Explain product details to customers and convert calls into leads

• Maintain daily call records and follow-ups

• Dispatch orders and follow up with customers until delivery

• Upsell products and manage RTO cases

• Promote combo offers and higher quantity purchases

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 0 - 1 years of experience.