• Engage with inbound leads generated from websites, social media, and online campaigns.
• Clearly and confidently present the organization’s courses and services to prospective clients.
• Understand client needs and recommend suitable programs or consultation options.
• Follow up with interested leads through calls, WhatsApp, and email to drive conversions.
• Maintain accurate lead data and progress updates in CRM software.
• Coordinate with internal teams to ensure a smooth onboarding process.
• Meet and exceed daily, weekly, and monthly sales/conversion targets.
• Prepare periodic sales and performance reports for management.
• Identify opportunities for cross-selling and upselling.
• Stay informed about industry trends and share insights for growth and improvement.