Admission Counsellor

Admissions Counselor

SKIPS University, Ahmedabad

Job Title: Admission Officer Cum Tele-Counsellor

Key Responsibilities:

• Tele-counselling & Lead Conversion: Proactively call prospective students, understand their requirements, explain course details, and convert inquiries into enrolments.

• Student Advising: Provide career guidance and explain admission policies, eligibility criteria, and fee structures to students and parents.

• Inquiry Management: Handle inbound calls, emails, and walk-ins efficiently.

• CRM/Database Maintenance: Accurately log all interactions, update lead statuses, and generate daily reports in the CRM/LMS.

• Application Processing: Guide applicants through documentation, entrance tests, and the final admission process.

• Follow-ups: Maintain consistent follow-ups with leads to maximize conversion rates.
  

Requirements:

• Education: Bachelor’s degree in any field.

• Experience: 1-3+ years of experience in educational counseling, tele-sales, or customer support.

• Skills: Exceptional verbal and written communication skills (English and local languages), strong persuasion, interpersonal skills, and proficiency in MS Office/CRM software.

• Attributes: Target-driven, customer-orientated, and able to work in a fast-paced environment.
  

Key Performance Indicators (KPIs):

• Lead conversion rate (enquiries to admissions).

• Number of daily outbound calls/follow-ups.

• Accuracy of data entry in the CRM.
  

Contact:

Rahul Prajapati

8200253963

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 1 - 6+ years Experience.