· Counsel prospective students for admissions in multiple vocational education programs.
· Handle both inbound and outbound calls to guide and convert leads into enrollments.
· Provide accurate information regarding courses, career prospects, and admission
procedures.
· Engage with students and professionals to understand their career goals and recommend suitable programs.
· Maintain and update records in the CRM / Excel sheet efficiently.
· Achieve monthly and quarterly admission/sales targets through effective counselling
strategies.
· Prepare and submit regular reports on performance, conversions, and challenges to the
Team Leader.
· 6 Days working (Monday to Saturday)
· Meet weekly enrollment, revenue, and collection targets to contribute to the overall success of the organization.
· Contribute towards revenue generation by working on the sales targets, by selling/up-selling/cross-selling the company's exclusive range of educational courses to the existing and prospective students and parents through personal counselling, telephone calls and emails and other means of communication
· Selling/up-selling/cross-selling the company's exclusive range of education courses to existing & prospective students.
· Responsible for converting new/ qualified leads into successful admissions, in turn achieving the assigned sales target.
· Update student information in the system for lead management and follow ups.
· Attend regular training sessions on Product Knowledge and Sales Skills to achieve and exceed growing Sales target(s).
· Ensure adherence to internal process and compliances.
Eligibility Criteria
Must have bachelors degree.in any discipline
Preferred Post Graduate degree/MBA/PGDM/MCA/B Tech/ Masters in Psychology, Education etc./Diploma in Sales & Marketing or related fields.
Strong communication skills in Hindi, English, and local language (preferred based on state/city)
Experience
· Previous experience in counselling in education or careers counselling.
· Previous experience of Business to Customer (B2C) sales across industries.
Key Interactions:
External
· Student, Parents.
Internal
· Branch’s Academic & Non-Academic teams.
· Regional Student Support Centre.
· Regional Sales & Operations Team.