Respond to inquiries from prospective students via phone, email, chat, or in person.
Provide detailed and accurate information about programs, courses, eligibility, fees, and scholarships.
Guide students through the application process, documentation, and deadlines.
Follow up with leads and maintain a database .
Assist in the organization of admission-related events, webinars, and career counseling sessions.
Achieve monthly/quarterly admission targets set by the department.
Handle queries, resolve complaints, and ensure high levels of student satisfaction.
Maintain confidentiality and data protection protocols.