We are looking for a Customer Support Engineer to join our team Startgro Tech Pvt Ltd to provide technical support accross full customer lifecycle - from installation and commissioning to compliant resolution and maintenance - ensuring all actions aligned with ISO 9001:2015 standards for customer satisfaction, traceability and continuous improvement of equipments like heavy machinery, Air Purifier, Gas Phase Filteration and others. The role involves monitoring & servicing systems, diagnosing problems, and troubleshooting equipment, etc. The position offers an in-hand salary of In hand 20000- 35000 Salary with growth opportunities.
Key Responsibilities:
Repair or replace faulty equipment and assemble necessary components.
Read repairing guides and coordinate with other experts.
Write reports, safety regulations, and preventative maintenance plans.
Source parts, negotiate with suppliers, and provide cost estimates before starting work.
Stay updated on industry advancements and attend workshops.
Coordinate tasks efficiently to ensure quality results.
Job Requirements:
The minimum qualification for this role is ITI/Diploma - Mechanical/Electronics/Electical and 6-10 years experience. Applicants should be able to multitask, explain problems simply and clearly, and follow health & safety regulations. Proficiency in MS Office is a plus.
Interseted candidates can mail their cv to hr@startgrohr.com or whats app cv to 9311608800