Service engineer

Job Summary:

Caleedo is looking for a Field Service Engineer to support the installation, commissioning, servicing, and maintenance of its IoT-based solutions at customer sites. This role involves regular field visits, hands-on technical work, and basic interaction with customers to ensure smooth deployment and reliable system performance.

Key Responsibilities

•     Install, commission, and test IoT hardware, sensors, gateways, and related peripherals at customer locations

•     Perform preventive maintenance, troubleshooting, and corrective servicing of deployed IoT systems

•     Diagnose hardware, connectivity, power, and basic software-related issues on-site

•     Configure devices, SIMs, and basic network parameters as per installation guidelines

•     Ensure proper cabling, mounting, and electrical connections following safety standards

•     Update installation reports, service logs, and checklists using computer/mobile-based tools

•     Coordinate with the central technical/support team for issue resolution and escalations

•     Educate customers on basic system usage and report operational feedback

•     Ensure timely completion of assigned site visits across the assigned city

Candidate Profile & Qualifications

Education: Diploma / ITI (Electrician / Electronics / Instrumentation / Computer Hardware / Networking or equivalent)

Experience:

•     Prior field installation or service experience in electronics, telecom, CCTV, BMS, fire alarm, or IoT systems will be an advantage

Technical & Skill Requirements

•     Basic understanding of electronics, sensors, power supplies, and field wiring

•     Familiarity with tools such as multimeter, drill machine, crimping tools, etc.

•     Basic knowledge of networking concepts (GSM, Wi-Fi, Ethernet) preferred

•     Computer literate: comfortable using laptops/smartphones for configuration, data entry, and reporting

•     Ability to follow SOPs, wiring diagrams, and installation manuals

Other Requirements

•     Willingness to travel extensively within the city

•     Ability to work independently at customer sites

•     Good communication skills and customer-facing attitude

•     Physically fit for field work (climbing, mounting, site movement)

• It is a Full Time సాంకేతిక నిపుణుడు job for candidates with 2 - 6 years of experience.