Customer Care: Greet car owners warmly, listen to vehicle problems, and conduct joint vehicle inspections.
Job Management: Create job cards, set repair completion times, and get client approval for extra paid work.
Shop Coordination: Talk to workshop technicians to explain repair needs and track repair progress.
Sales and Value: Promote Maruti value-added services, accessories, and Annual Maintenance Contracts (AMC).
Delivery: Check final car readiness, explain the invoice, and ensure smooth vehicle delivery