Service advisor

Open repair order, refer vehicle history and provide cost and time estimate.

Keep customer informed about progress of work or change in schedule/cost if any

Coordination with floor in charge

Customer interaction, Invoice explanation, parts replaced explanation, help customer to make payments for services

Liaison with customers about any additional work required

Handling customer complaints, Queries & closure of customer complaints coming through all channels.

Estimation Skill, Insurance Process and Billing Process

- Advising customers on vehicle maintenance, scheduling service appointments for helping customers to maintain trouble-free operation of the vehicle.

Promoting value added services to the customers for profitability of the company.

Ensure high service quality

Responsible for customer satisfaction rate

• It is a Full Time సాంకేతిక నిపుణుడు job for candidates with 1 - 6 years of experience.