సర్వీస్ అడ్వైజర్

SENIOR SERVICE ADVISOR – MULTI-BRAND SERVICE CENTRE

We are looking for an experienced and customer-focused Senior Service Advisor to join our Multi-Brand Service Centre.

Job Responsibilities:

- Handle customer vehicle service inquiries and provide professional assistance.

- Inspect vehicles and understand customer requirements and concerns.

- Prepare accurate job cards and explain required repairs and services to customers.

- Coordinate with technicians to ensure timely completion of vehicle services.

- Provide regular updates to customers regarding vehicle status, repair estimates, and delivery.

- Ensure quality of work and customer satisfaction.

- Coordinate vehicle delivery and explain completed services and repair details to customers.

- Handle customer complaints and resolve service-related issues effectively.

- Maintain proper service records and follow up with customers after service.

Eligibility:

- Qualification: Diploma in Mechanical Engineering / B.Tech Mechanical Engineering

- Experience: 2–3 years as a Service Advisor or in a similar automotive service role

- Salary: ₹15,000 – ₹18,000 In-Hand

- Industry: Multi-Brand Automobile Service Centre

Key Skills:

- Good communication and customer-handling skills

- Knowledge of automobile service and repair processes

- Good coordination and problem-solving abilities

- Ability to work in a fast-paced service environment

• It is a Full Time సాంకేతిక నిపుణుడు job for candidates with 2 - 3 years of experience.