Inspect vehicles and identify service or repair needs.
Prepare accurate Job Cards and explain the required work to customers.
Provide customers with estimated repair/service costs and delivery timelines.
Coordinate with technicians and the workshop team to ensure timely completion of work.
Keep customers updated about the vehicle's service/repair status.
Ensure proper approval from customers before carrying out additional repairs.
Conduct vehicle inspection and quality checks before delivery.
Explain completed work, repairs, and billing details to customers.
Handle customer queries, complaints, and feedback professionally.
Maintain proper service records and customer details.
Ensure customer satisfaction and support repeat business.
Follow company service processes, safety standards, and quality guidelines.