సర్వీస్ అడ్వైజర్

Job Summary:
The 4 Wheeler Service Advisor acts as a link between customers and the service workshop, ensuring excellent customer experience, accurate job estimation, and timely vehicle servicing as per OEM standards.

Key Responsibilities:

• Greet customers and understand vehicle issues and service requirements.

• Prepare job cards with clear repair details, estimates, and delivery timelines.

• Explain service recommendations, costs, and approvals to customers.

• Coordinate with technicians for smooth workflow and timely completion.

• Update customers on job status and additional repair approvals.

• Ensure quality checks before vehicle delivery.

• Handle customer complaints and ensure satisfaction.

• Promote value-added services and service packages.

  Requirements & Skills:

  • Diploma/Graduate in Automobile or relevant field.

  • 1–5 years of experience as a Service Advisor (4 wheeler preferred).

  • Strong communication and customer-handling skills.

  • Knowledge of vehicle systems, service processes, and billing.

  • Basic computer and DMS knowledge.

• It is a Full Time సాంకేతిక నిపుణుడు job for candidates with 6 months - 3 years of experience.