JD RAC/Ductable/ VRV/VRF/Chiller/Cold Room Technician
Job Title Cold Room Technician
Job Purpose
Install, commission, service, troubleshoot, repair, and maintain Ductable/ VRV/VRF/Chiller/Cold Room and refrigeration systems to ensure reliable operation, customer satisfaction, and compliance with safety and quality standards.
Key Responsibilities
* Install Ductable/ VRV/VRF/Chiller/Cold Room and refrigeration equipment.
* Perform preventive maintenance as per schedule.
* Diagnose and repair electrical, mechanical, and refrigeration faults.
* Conduct pressure testing, vacuuming, refrigerant charging, and leak testing.
* Maintain accurate service reports and maintenance records.
* Ensure safe working practices and proper use of PPE.
* Communicate professionally with customers and provide technical guidance.
* Support AMC (Annual Maintenance Contract) renewals and identify service opportunities.
Required Skills
* Refrigeration and electrical troubleshooting.
* Refrigerant handling and charging.
* Reading electrical and piping drawings.
* Use of testing instruments and service tools.
* Problem-solving, teamwork, and customer service.
Qualification
* ITI/Diploma in Refrigeration & Air Conditioning, Electrical, or Mechanical Engineering.
* 1–5 years of relevant experience preferred.
Key Performance Indicators (KPIs)
* First-time fix rate.
* Preventive maintenance completed on time.
* Breakdown response and repair time.
* Customer satisfaction.
* Repeat complaint rate.
* Timely submission of service reports.
* Safety compliance.
Working Conditions
* Field service at customer locations.
* Travel and emergency call-outs as required.
* Work in cold and freezer environments while following all safety procedures.
Career Growth
Trainee Technician → Technician → Senior Technician → Service Engineer → Service Supervisor → Service Manager