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Job Description – CCTV Technician

Company: Gopalan Enterprises
Designation: CCTV Technician
Department: Security & Surveillance / ELV
Location: Bengaluru
Employment Type: Full-Time
Experience: 2–5 years
Reporting To: Security Manager / Facility Manager

Job Summary

We are looking for a skilled CCTV Technician to handle the installation, configuration, maintenance, troubleshooting, and monitoring support of CCTV and related surveillance systems across Gopalan properties. The role requires hands-on experience with IP cameras, DVR/NVR systems, networking, cabling, and preventive maintenance. This is consistent with the responsibilities in Gopalan Commercials' current CCTV Technician role.

Key Responsibilities

• Install, configure and maintain CCTV cameras, DVRs, NVRs and monitoring systems.

• Configure and troubleshoot IP cameras and remote viewing systems.

• Perform cable laying, termination, testing and connectivity.

• Diagnose and resolve CCTV hardware, software and network-related issues.

• Conduct regular preventive maintenance and system health checks.

• Ensure cameras are properly positioned and recording quality is maintained.

• Monitor storage capacity, recording status and system performance.

• Troubleshoot issues related to LAN, switches, routers and IP connectivity.

• Maintain proper documentation of installations, repairs and maintenance activities.

• Coordinate with vendors and internal teams for major repairs and system upgrades.

• Support installation of additional cameras and expansion of surveillance systems.

• Ensure all work is carried out safely and in accordance with company standards.

Additional Responsibilities

Knowledge of access control, biometric systems, boom barriers, video door phones and other ELV systems will be an added advantage.

Qualification

• ITI / Diploma in Electronics, Electrical, Computer Science, IT, or related field.

• Certification in CCTV, networking or security systems will be an advantage.

Required Skills

• CCTV Installation & Maintenance

• IP Camera Configuration

• DVR/NVR Configuration

• Basic Networking – TCP/IP, LAN, switches and routers

• Structured Cabling

• Troubleshooting

• Preventive Maintenance

• Technical Documentation

• Problem-solving skills

• Good communication and coordination skills

Preferred Experience

Candidates with experience in commercial buildings, malls, residential projects, IT parks, cinemas or large real-estate properties will be preferred.

Preferred CCTV Brands

Experience with systems from Hikvision, Dahua, CP Plus, Bosch, Honeywell or similar brands will be an advantage.

KPI / Performance Areas

• CCTV system uptime

• Timely fault resolution

• Preventive maintenance completion

• Recording and camera coverage quality

• Response time to technical complaints

• Accuracy of maintenance records

• Vendor/service coordination

• Safety and compliance

• It is a Full Time సాంకేతిక నిపుణుడు job for candidates with 2 - 6+ years Experience.