We are hiring an experienced Body Shop Advisor to manage customer interaction, insurance coordination, and smooth execution of accident repair jobs while ensuring quality repairs and timely vehicle delivery.
Job Title: Body Shop Advisor
Location: Jugiana, Ludhiana
Experience Required:
Minimum 3 years of experience as a Body Shop Advisor
Graduation mandatory
Male candidate required
Strong communication and coordination skills
The Body Shop Advisor will act as a key link between customers, insurance companies, and the workshop team. The role involves damage assessment, job card preparation, repair estimation, insurance claim coordination, and ensuring timely and quality vehicle delivery with high customer satisfaction.
Greet customers and understand accident repair requirements
Conduct vehicle damage assessment and prepare accurate job cards
Prepare repair estimates (insurance & customer pay)
Coordinate with insurance companies and surveyors for approvals
Ensure smooth workflow between body shop, paint shop, and parts team
Regularly follow up on repair progress and update customers
Ensure quality checks before vehicle delivery
Manage timely delivery of vehicles as per committed TAT
Handle customer queries and resolve complaints professionally
Maintain proper documentation and update details in DMS/software
Excellent customer handling and communication skills
Strong knowledge of body repair and paint processes
Insurance claim handling and coordination expertise
Estimation, follow-ups, and TAT management
Basic computer and DMS knowledge
Immediate joining preferred.
Interested candidates must apply and join our growing team.
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