4-Wheeler Service Advisor

Job Overview

SGM-Tarsali is seeking a dedicated and knowledgeable 4-Wheeler Automobile Service Advisor to join our dynamic team in Chhani. The ideal candidate will play a pivotal role in providing exceptional customer service while guiding clients through their vehicle service needs. If you have a passion for automobiles and a commitment to customer satisfaction, we want to hear from you!

Experience in commercial 4 wheeler is preferred

Job Time : 10:00 AM to 06:30 PM

Location : Chhani

Qualification : Diploma in Automobile

Key Responsibilities and Duties

• Assist customers in understanding their vehicle service requirements and provide accurate estimates.

• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.

• Schedule service appointments and manage the workflow of the service department.

• Communicate effectively with technicians to relay customer concerns and ensure timely service delivery.

• Maintain up-to-date knowledge of automotive technology and service practices.

• Ensure customer satisfaction by following up on services performed and addressing any follow-up needs.

• Handle transactions and maintain records of services provided and customer interactions.

• Contribute to a positive work environment and collaborate with team members to enhance service operations.

Required Qualifications and Skills

• Bachelor's degree in a related field.

• 1 to 5 years of experience in a customer service role, preferably in the automotive industry.

• Strong communication and interpersonal skills to engage with customers and team members.

• Excellent problem-solving abilities and attention to detail.

• Basic knowledge of automotive systems and service procedures.

• Proficient in using service management software and Microsoft Office Suite.

Preferred Qualifications

• Certification from a recognized automotive training program.

• Experience with 4-wheeler vehicle diagnostics and repairs.

• Understanding of sales techniques and customer relationship management.

Benefits

• Competitive salary ranging from INR 15,000 to INR 30,000 per month.

• Opportunities for professional development and career advancement.

• Friendly and supportive work environment.

• Employee discounts on services and products.

• Health and wellness benefits.

If you are ready to take the next step in your career and join a reputable organization, please submit your application today www.DirectJob4U.com or Whatsapp your resume on 9687023658

We look forward to welcoming you to the SGM-Tarsali family!

• It is a Full Time సాంకేతిక నిపుణుడు job for candidates with 1 - 6+ years Experience.