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Job Title: Product Trainer – Credit Card & Loan

Company Name: Shri Kalyan Punji Pvt. Ltd.
Location: Satya Sai, Indore
Department: Training / Sales Support
Job Type: Full-time (Office Work)

Job Summary:

Shri Kalyan Punji Pvt. Ltd. is looking for a knowledgeable and energetic Product Trainer to train sales and calling teams on Credit Card and Loan products. The trainer will be responsible for improving product knowledge, sales skills, and overall team performance through structured training sessions.

Key Responsibilities:

• Conduct training sessions for new and existing employees on credit card and loan products.

• Explain product features, benefits, eligibility criteria, documentation, and process flow.

• Train tele-calling staff on how to present products confidently to customers.

• Develop training materials, presentations, and scripts for sales calls.

• Monitor call quality and provide feedback for performance improvement.

• Conduct refresher training programs and skill development workshops.

• Help the sales team understand objection handling and conversion techniques.

• Track trainee performance and share reports with management.

• Stay updated with bank policies, offers, and financial product changes.

Required Skills:

• Strong knowledge of loan and credit card products

• Good communication and presentation skills

• Training and mentoring ability

• Understanding of tele-calling/sales process

• Leadership and motivational skills

• Basic computer knowledge (MS Office, CRM systems)

Eligibility:

• Graduate / Post Graduate

• Experience in financial products training or sales (preferred)

• Experience in credit card or loan process is an advantage

• It is a Full Time గురువు / బోధకుడు job for candidates with 0 - 6 months of experience.