We are looking for a Telecaller to join our team at at United Capital. The role focuses on expanding the client base, meeting revenue targets, and ensuring exceptional customer satisfaction. The position offers ₹15000 - ₹20000 and opportunities for career growth.
Make outbound calls to potential customers from the database or leads provided.
Explain loan products such as personal loans, business loans, home loans, etc.
Understand customer needs and recommend suitable loan options.
Follow up with leads through calls, messages, or emails.
Verify customer details and eligibility for loans.
Schedule appointments for documentation or in-person meetings if needed.
Maintain accurate and detailed records of calls and interactions in CRM.
Meet daily, weekly, and monthly call and conversion targets.
Handle customer queries and resolve issues professionally.
Coordinate with the sales and documentation team as required.
High school diploma / Graduate in any discipline.
Prior experience in telecalling, BPO, or loan sales is a plus.
Good communication and convincing skills (in English and local languages).
Basic understanding of loan products and financial terms.
Proficient in using phone systems and CRM tools.
Target-oriented and self-motivated.
Positive attitude and a willingness to learn.