Location: SanjayNagar, Bangalore - 560094
Website: courseconnect.in
About CourseConnect:
CourseConnect is a trusted platform helping working professionals upskill with clarity and confidence. We connect learners to the right courses and guide them throughout their career growth journey.
We are looking for a dynamic Team Leader – Telecalling to manage a team of 8–10 telecallers while also contributing individually to conversions. The ideal candidate should have strong communication, convincing skills, and hands-on experience in lead generation and lead monitoring.
Lead, guide, and motivate a team of 8–10 telecalling executives.
Monitor daily performance and ensure achievement of team KPIs.
Take ownership of personal calling targets and conversions.
Oversee lead generation, allocation, and follow-up.
Track lead movement, ensure timely follow-ups, and improve conversion rates.
Train the team on communication, sales pitch, and objection handling.
Prepare daily/weekly performance updates.
2–4 years of telecalling or inside sales experience (EdTech preferred).
At least 1 year of team handling or senior sales experience.
Strong convincing, communication, and negotiation skills.
Experience with CRM tools and lead management systems.
Ability to work in a high-growth, target-driven environment.
Competitive salary and performance incentives.
Opportunity to lead a high-impact team in a fast-growing EdTech environment.
Career growth opportunities with ongoing training and support.