Make outbound calls to prospective customers to generate leads or sales.
Answer incoming calls from customers and resolve their queries in a professional manner.
Explain the company’s products/services and convert potential leads.
Maintain records of calls, customer information, and feedback using CRM software.
Follow up on previous interactions with customers.
Meet daily/weekly/monthly call and conversion targets.
Handle customer objections and provide effective solutions.
Maintain a high level of professionalism and customer service during interactions.